MANAGED SERVICE PLAN APPLE-MONTHLY
SUPPORT
✅-24x7x365 "60 Second" Support Response
✅-Bespoke Support Application
✅-Apple & 3rd Party App Updates
✅-Managed AV/NG-AV/ATS
✅-24x7x365 Infrastructure Monitoring
✅-Managed Premium Firewall
✅-Unlimited Remote Support
☑️-Unlimited Onsite Support: VIP RATES
☑️-Unlimited After-Hours Support: VIP RATES
✅-Monthly End-Users Total Tickets: 5
SECURITY
✅-Password Management Vault with MFA
✅-Ransomware Detection Solutions
✅-Managed Cybersecurity Platform EDR/MDR
✅-Dark Web Monitoring
☑️-Simulated Phishing Attack: VIP RATES
☑️-Vulnerability Scan / Penetration Test: VIP RATES
MANAGEMENT
✅-IT Documentation
✅-PSA Ticket Portal Access
✅-Monthly Executive Report
☑️-Asset & Inventory Management Report: VIP RATES
☑️-IT Budget Preparation: VIP RATES
✅-vCIO Technology Business Review Meeting: BI-ANNUAL
TRAINING
☑️-Security Awareness Training: VIP RATES
☑️-End User Training Program: VIP RATES
✅-vCIO Technology Adoption Session BI-ANNUAL
SERVICES
✅-Microsoft 365 Management Admin
☑️-Microsoft 365 Business Premium License VIP RATES
☑️-Microsoft 365 Email Cybersecurity VIP RATES
☑️-Microsoft 365 Email Anti-Phishing VIP RATES
☑️-Microsoft 365 Backup License VIP RATES
BACKUPS
☑️-All-In-One Backup Appliance by Unitrends VIP RATES
✅-Cloud Backup Workstation
☑️-Cloud Backup Server 500GB VIP RATES
☑️-Simulated Mock BDR Test VIP RATES
☑️-Monthly Human Backup Testing VIP RATES
✅-IT Stack Included
☑️-Billable Add-on Available